statements Support

At RightPath Servicing, our goal is to bring you simple and easy-to-understand statements. See below for quick answers or explore each tab for more details.

Frequently Asked Questions

When Will I Receive My Monthly Statement?

We’ll send out your monthly statement no later than two weeks before the next due date.

Why Didn’t I Receive a Monthly Statement?

Reasons why you may not have received a monthly statement could include:

  • Your payment was late the previous month, causing a delay.
  • You've had a recent change of address.
  • You were recently transferred to RightPath Servicing from another mortgage servicer.
  • Your account is enrolled in Paperless statements.
  • The account is in a state of bankruptcy.
  • You have attorney representation for a mortgage-related matter.

What Information Will I See on My Monthly Statement?

On your monthly statement, you’ll see what you owe and how much is going to principal, interest, escrow (taxes & insurance), and anything else.

Other key information on your monthly statement includes year-to-date amounts and your current interest rate.

When Will I Receive My Year-End Tax Statement?

Your statement will be available online around the middle of January, leaving you plenty of time to reference it for filing your taxes.

If you are not signed up for Paperless, your statement will be mailed to you by January 31st.

Why Did I Receive Two Year-End Tax Statements?

If you refinanced your loan during the previous year, you’ll receive two statements, one from each servicer, for each separate loan number.

What Is Paperless and How Do I Sign Up?

Paperless means we’ll stop sending your documents in the mail. Instead, you can securely view, download, and/or print them from the “Statements” section of your online account.

Easily turn on Paperless in the “Communication Settings” tab.

What is this LIBOR notice about and how does this relate to my ARM loan?

The interest rate of your adjustable-rate mortgage (ARM) is currently calculated based on the published London Interbank Offered Rate (LIBOR) index. As of 6/30/2023, LIBOR is being replaced with a new index called Secured Overnight Financing Rate (SOFR). Additional information will be provided on the next ARM change notice you receive after June 30, 2023. No other terms of your mortgage are changing